Overview
A healthcare organization operating clinics and pharmacies across multiple cities sought to improve the efficiency of its procurement processes. Manual indent creation, fragmented demand consolidation, and time-consuming purchase order workflows were creating operational delays and increasing administrative effort.
To modernize procurement operations, the organization implemented Tilbury’s Indent and Purchase Order Automation solution, seamlessly integrated with its existing medical software platform.
Challenges
Solution
Tilbury simplified the indent process by allowing pharmacy staff to enter only the required quantities while the system automatically populated product and master data.
Indents from all clinics and pharmacies were consolidated centrally, providing procurement teams with a unified view of demand across the network. Built-in approval workflows automated recommendations, reviews, and authorizations, while approved indents were automatically converted into purchase orders without manual intervention.
The result was a streamlined, standardized procurement process across all locations.
Business Impact
Result
With Tilbury’s Indent and Purchase Order Automation solution, the clinic network transformed procurement from a fragmented manual process into a centralized, automated, and scalable supply chain operation. The organization achieved greater efficiency, stronger process control, and improved support for its growing healthcare network.
