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Enterprise OHC Network Streamlines Medical Inventory Management with Tilbury

Overview

A large IT services organization operating Occupational Health Centres (OHCs) across multiple campuses sought to standardize and automate medical inventory management across its pharmacies. The objective was to improve dispensing accuracy, gain real-time inventory visibility, and automate procurement processes while continuing to leverage its existing medical software systems.

To achieve this, the organization deployed Tilbury’s Store and Procurement engines, fully integrated with its healthcare platform.

Challenges

  • Ensuring accurate and efficient medicine dispensing based on prescriptions
  • Maintaining real-time inventory visibility across multiple locations
  • Managing stock replenishment and procurement efficiently
  • Reducing manual effort and inventory-related errors

Solution

Tilbury introduced prescription-driven dispensing, ensuring that every medicine issued was automatically reflected in inventory records. Real-time stock updates provided complete visibility across all OHC pharmacies, while intelligent reorder mechanisms automatically generated indents and purchase orders when stock levels reached predefined thresholds.

By integrating inventory, dispensing, and procurement processes, Tilbury created a seamless end-to-end medical supply chain management solution.

Business Impact

  • Faster and more accurate dispensing operations
  • Real-time visibility into inventory across all clinic locations
  • Automated replenishment and procurement workflows
  • Reduced manual effort and inventory discrepancies
  • Improved productivity for pharmacy and healthcare staff
  • Enhanced employee experience through faster service delivery

Result

With Tilbury, the organization transformed medical inventory management into a centralized, automated, and audit-ready operation. The solution improved inventory control, streamlined procurement, and strengthened healthcare service delivery across its nationwide OHC network.

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